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Frequently Asked Questions

About SkyBook

What is SkyBook Global?

SkyBook Global is the BPO & consulting division of Nucore Software Solutions. We provide specialized outsourcing support for the Travel & Tourism sector, including accounting, digital marketing, GDS operations, IATA consulting, and web development.

Who are your clients?

We work exclusively with B2B clients:

  • Travel Agencies (Retail, Online)

  • OTAs & TMCs

  • DMCs & Consolidators

  • Airline GSAs

  • Tourism Boards

    • We do not serve B2C (individual travelers) or act as a retail travel agent ourselves.

What is your global presence?

We serve over 250+ travel and tourism companies across 21 countries.

  • Operations Teams: India (HQ) & Egypt (Cairo Office)

  • Partner Offices: UAE, Saudi Arabia, Qatar, Oman, Kuwait, Spain, and Africa

Services Provided

What are your main services?

🔹 Accounting & Auditing

  • Travel Agency Accounting

  • Accounting Supervision

  • BSP Reconciliation

  • Monthly & Yearly Audits

  • Budgeting & Tax Compliance

  • Financial Restructuring

  • VAT & Corporate Tax Filing

🔹 Digital Marketing & Web Development

  • SEO & SEM

  • Google/Meta Ad Management

  • Website Design & Development

  • Branding & Design

  • Social Media Management

  • Email Marketing

  • Video Content Creation

🔹 Travel Contact Centre Support

  • Ticketing & Reservations

  • Refund & Unused Ticket Management

  • Contract Fare Upload

  • WhatsApp & Web Chat Support

  • Corporate Travel Desk

  • Holiday Booking Support


🔹 IATA & Compliance Consulting

  • IATA GoLite / GoStandard / Cargo Accreditation

  • PCI DSS (SAQ C-VT) Consulting

  • IATA Portal & Finance Management

  • Report Preparation for IATA


🔹 Training & Recruitment

  • Staff Hiring & Training for Travel Agencies

  • TRAACS / NuTRAACS Implementation Support

  • Finance & Operations Training

  • IATA & GDS Process Training


🔹 Other Services

  • Corporate Tenders & Proposal Support

  • Staff Leave Replacement

  • Business Setup for New Travel Agencies

  • CRM, Email, Hosting & Tech Support


Working With Us

Will our customers know that we're outsourcing to SkyBook?

No. SkyBook works 100% in the background. We do not use our brand or contact clients directly. We operate like your internal, invisible team.

Do you work remotely or on-site?

Our delivery model is completely remote, optimized for travel businesses worldwide. Our staff integrates into your systems and workflow securely.

Do you provide staff or replace internal teams?

We provide dedicated support teams, staff recruitment, training, and even temporary replacements during leave periods – all without the cost of in-house hiring.

Engagement & Pricing

What does it cost to work with SkyBook?

We offer:

  • Fixed monthly retainers

  • Project-based pricing for audits/websites
    Our clients typically save 30%–50% in operating costs.

Are there long-term contracts?

No. We offer flexible, no-lock-in agreements, with the ability to scale up or down anytime.

Data & Tech

Is our data secure with you?

Yes. We operate under strict confidentiality and data protection protocols. For IATA clients, we help with PCI DSS compliance (SAQ C-VT).

What platforms and tools do you work with?

We work with:

  • GDS: Amadeus, Sabre, Galileo

  • RP: TRAACS, NuTRAACS

  • CRM: Zoho, HubSpot

  • Tech: Microsoft 365, Google Workspace, WordPress, WHM/CPanel

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